Terms and Conditions

Introduction

1.1 These terms and conditions apply to the use of our website or the purchase of products offered through our website. 1.2 Defined terms and interpretations of these terms and conditions are set out in section 26.
Acceptance

2.1 You represent and warrant that: (a) You are a natural person and at least 18 years of age; (b) You have the authority to enter into a legally binding contract with us; and (c) You are not prohibited by applicable laws or agreements from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authority to accept these terms.

2.3 You represent and warrant that you: (a) Have not been convicted of computer or internet-related crimes; and (b) Have not previously been denied products or access to the website.

2.4 We reserve the right to deny you access to our website if we consider such denial necessary or appropriate.

2.5 Placing an order implies: (a) Your assurance and warranty that you have read these terms and conditions carefully and completely; (b) Your offer to purchase the order solely under these terms and conditions; (c) Your agreement that all order confirmations are based solely on these terms and conditions; and (d) Your commitment to comply with these terms and conditions.

2.6 If you do not agree to these terms, you may not use the website or purchase products. 2.7 You must explicitly agree to these terms to: (a) Submit information on our website or transmit through our website; or (b) Purchase a product.

2.8 By visiting our website, purchasing products, or agreeing to these terms: (a) You also agree to our privacy policy; and (b) You accept and agree to comply with our acceptable use policy (see section 12 below).

2.9 We recommend printing a copy of these terms for future reference.

2.10 If you do not agree to these terms, you may not place an order or communicate with us.

Personal Use

You confirm that you will only use the website for your personal, non-commercial use as a purchaser and not as a representative or on behalf of any other person.
Prices

4.1 Prices displayed on our website include shipping costs but do not include any duties, taxes, tariffs, customs fees, or similar governmental charges ("untaxed and undutied").

4.2 Any duties, taxes, tariffs, customs fees, or governmental charges related to importing the products to the delivery address are your responsibility and are not included in the product prices. Deliveries may involve extra costs not borne by the seller and must be paid by the customer. This includes customs duties or import VAT, as goods are shipped from a non-EU country (China); you should confirm with our customer service before ordering if duties apply to a product. Duties or import VAT are not paid by us and are the buyer's responsibility. Our goods are always shipped as "untaxed and undutied." The buyer is the "importer of record" and is responsible for paying duties and/or import taxes and fully complying with the import laws and regulations of the destination country. Because import regulations vary by country, please check applicable duties and taxes before placing your order.

4.3 We will do our best to ensure all product details, descriptions, and prices on our website are accurate. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and offer the option to confirm or cancel your order at the correct price. If we cannot reach you or receive no response, the order will be treated as canceled, and a full refund will be issued. If you confirm your order, we will arrange delivery and adjust the charges accordingly, using the same payment method you used.

4.4 We are not obliged to fulfill an order if the listed price on the website is incorrect (even after you have received an order confirmation).

4.5 Prices may change from time to time. Such changes will not affect orders for which an order confirmation has already been sent.

Placing an Order

5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an order confirmation acknowledging that we have received your order. In case of delivery issues or insufficient stock, we will notify you via email and refund all payments for the order.

5.2 A contract is only formed once we have issued an order confirmation to you, and only for the products listed in the order confirmation. These general sales terms constitute an integral part of the agreement and apply to the exclusion of all other terms and conditions.

5.3 If your order consists of more than one product, the products may be delivered in separate shipments at different times.

5.4 We reserve the right to remove products from the website at any time. We also reserve the right to edit or remove material or content from the website. We are not liable to you or any third party for the removal of any product from our website or for editing or removing any content from the website.

5.5 We reserve the right to refuse or reject any order you place at any time (even after an order confirmation has been sent). We are not liable to you or any third party for the cancellation or rejection of any order.

5.6 If we cancel your order after receiving payment (and even after sending an order confirmation), the payment will be fully refunded to you.

Payment

6.1 You can pay for the products using any of the payment providers listed on our website.

6.2 You may also pay part or all of the order using a promotional code provided by us. Promotional codes can only be redeemed online at checkout.

6.3 We may use payment intermediaries to process payments between you and us. You agree that we may transfer documents and information about you to these intermediaries, including documents and data containing your personal information.

6.4 We are not a regulated payment processor or money transfer service and are not responsible for any payment errors or issues caused by payment intermediaries.

6.5 You are responsible for providing complete and accurate information during the payment process, and all payments must be made using your own funds. By placing an order, you confirm that:
(a) The payment method used belongs to you;
(b) If applicable, you are the legal owner of the promotional code; and
(c) You have sufficient funds or credit capacity to pay for the order.

6.6 We are not responsible or liable for unauthorized use of your credit, debit, or prepaid cards by third parties, even if such cards have been reported stolen. We reserve the right to report any fraudulent payments or illegal activity to the relevant authorities (including credit reference agencies).

6.7 You may not reverse any payments related to orders or attempt to request chargebacks for products you have paid for.

6.8 You agree to fully indemnify us for any chargebacks or canceled payments initiated by you, and for any losses, costs, liabilities, or expenses we may incur as a result.
Delivery

7.1 We will strive to deliver your order to the shipping address provided at the time of ordering.

7.2 An estimated delivery date is provided in the shopping cart during checkout.

7.3 We may notify you if we are unable to meet the estimated delivery date, but we are not liable for any losses, liabilities, costs, damages, charges, or expenses arising from delivery delays, to the extent permitted by law.

7.4 It may be the case that we cannot deliver products to certain locations. If so, we will notify you and either cancel and refund the order or deliver to an alternative address you confirm.

7.5 All risk in the product passes to you upon delivery to the address provided, unless the delivery is delayed due to your breach of obligations under these terms. Risk transfers at the scheduled time of delivery if you were in breach.

7.6 If you are unable to receive or collect your order, we may leave a notice with instructions for redelivery or pickup from the courier.

7.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery or failure to collect the order, we may charge you for any costs we reasonably incur to return the order to sender, without affecting our other rights or remedies.

7.8 The item will be dispatched within 2–5 days after payment is confirmed. Standard delivery time is 5 to 8 business days, in exceptional cases up to 4 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order is dispatched by the manufacturer once the entire order is available.

7.9 All duties, taxes, customs fees, charges, or official import fees and declarations related to delivery are your responsibility and are not included in the product price. These may include additional costs beyond delivery fees, such as customs or import VAT, since the goods are shipped from a non-EU country (China). Please confirm with customer service whether a product is subject to customs fees before placing an order. Duties or import VAT are not paid by us and are the buyer’s responsibility. Our goods are always shipped as "untaxed and undutied." The buyer is the "importer of record" and is responsible for correctly paying duties and/or import VAT and complying fully with import laws and regulations of the destination country. As import regulations vary by country, please check your local rules before ordering. The buyer is fully responsible for compliance upon receipt of the goods.
Order Cancellation or Modification

8.1 Once an order has been placed on our website, you may cancel or modify it by sending us an email.

8.2 Once an order has been packed, it cannot be canceled or modified; instead, the order must be returned to us in accordance with section 10 below. As our goods are shipped from Asia, transit times may be longer, and we have no control over these durations. If the products are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. Of course, you may still notify us in advance of your cancellation. To ensure a quick return, we ask that you send us proof of delivery. An early refund is possible no earlier than 16 weeks after the order was placed, unless the goods have been received.

8.3 Because we operate with a fully automated system, orders are processed immediately after submission. Therefore, we cannot interrupt the shipping process once initiated. A refund before receipt of goods is only possible within 24 hours of placing the order.
Incorrect Products

9.1 You acknowledge that the products are standard products and not specifically manufactured to your individual specifications.

9.2 All product descriptions, information, and materials on the website are provided "as is" without any express or implied warranties or representations.

9.3 Product illustrations may differ slightly from the actual product you receive.

9.4 If the product you receive is incorrect, you may notify us by email and attach a photo of the incorrect product.

9.5 You may return the product to us in accordance with section 10.

9.6 We will inspect the product immediately upon receipt. Our processing time will depend on your order.

9.7 We will notify you by email once we are satisfied that the product is incorrect.

9.8 Our only obligation to you regarding incorrect products is (at our sole discretion): (a) To replace the product and cover the cost of delivery of the replacement product to your address, provided you return the incorrect product to us; or (b) To refund you the amount equivalent to the price of the product and the return shipping costs. This refund will be made to the account from which we received the payment, using the same payment method.

9.9 If we determine that the product is not incorrect, we may, at our sole discretion, choose not to refund you and may charge you any reasonable service fees, which may be deducted from the payment method used for the order. We are not liable to you for any losses, damages, costs, or expenses arising from this section, to the extent permitted by law.
Returns and Refunds

10.1 Our return policy is part of these sales terms and forms the basis for your access to and use of our website.

10.2 If you are not completely satisfied with your order, you may notify us by email of the product you wish to return and send it back to us. The withdrawal period is 30 days from the day you or a third party designated by you, who is not the carrier, receives the last item.

10.3 The return and its cost are the responsibility of the customer and must be paid by the customer.

10.4 We must receive the product before the customer is eligible for a refund. We will inspect the returned product upon receipt.

10.5 You must ensure the product is returned to us in the same condition as you received it and that it is properly packaged. The product must be unused, the product tags must not be tampered with, and the product must be in its original condition. If a product is returned in an unsuitable condition, we reserve the right not to accept the return.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the returned product, we will send you an email confirming the approval of your return. A refund will be issued immediately to the payment method used for the order once we have sent you confirmation of return approval.

10.8 The return is considered complete when we have received the physical goods.

10.9 As our goods are shipped from Asia, delivery times may be longer and beyond our control. If the goods are already on their way to you, a cancellation is not possible. Please wait until you receive the goods and then return them to us. You may still notify us of your cancellation in advance. To ensure that the goods are returned to us as soon as possible, we ask you to send us a confirmation message. An early refund can be issued no earlier than 16 weeks after the order was received if the goods have not yet arrived.
Discount Codes

11.1 You may use our promotional or discount codes when paying for products on the website.

11.2 To use a coupon or discount, the code must be entered on the checkout page.

11.3 Once the coupon or discount code is entered and applied, the discount will be deducted from the total amount of your order at checkout.

11.4 You may only redeem or use one promotional or discount code per order.

11.5 Credit from a promotional code does not accrue interest and has no monetary value.

11.6 If the credit from a promotional code is not sufficient to cover your order, you may pay the remaining amount using a separate payment method on the website.

11.7 If you use a promotional code on an order that is returned, the value of the promotional code will not be refunded. However, if you paid part of the total with a separate payment method, that portion may be refunded.
Acceptable Use

12.1 You may not ("Prohibited Actions"):

(a) Use our website in any way or take any action that could damage the website or affect its performance, availability, or accessibility;

(b) Use our website in any unlawful, fraudulent, or harmful manner, or in connection with any unlawful, fraudulent, or harmful purpose or activity;

(c) Use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) spyware, computer viruses, trojans, worms, keystroke loggers, rootkits, or other malicious software;

(d) Conduct any systematic or automated data collection activities (including scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent;

(e) Access or interact with our website using any robot, spider, or other automated means;

(f) Disregard the instructions set out in the robots.txt file of our website;

(g) Use any data collected from our website for any direct marketing activity (including email marketing, SMS marketing, telemarketing, or direct mailing);

(h) Use any data collected from our website to contact individuals, companies, or other persons or entities;

(i) Use the website or instruct it to interact with devices unless you are explicitly authorized to do so;

(j) Use the website's infrastructure to initiate, propagate, participate in, directly or indirectly lead, or attempt to send network messages that are bandwidth-consuming, harmful, or potentially harmful to any device, whether ours or not;

(k) Copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to access or derive the construction or source code of the website (either to create derivative works from the source code or otherwise), directly or indirectly;

(l) Use the website or access it to create a similar or competing product or service or to provide a comparative or product comparison study to any third party;

(m) Sell, transfer, sublicense, assign, distribute, or lease your access to the website;

(n) Make the website available to any third party through a private computer network;

(o) Edit or modify any content or physical or digital copy of materials printed or copied from our website in any way;

(p) Use the website in any way prohibited under applicable laws or regulations regarding the use of the website;

(q) Submit unauthorized requests or orders; or

(r) Submit speculative, false, or fraudulent orders.

12.2 You agree to hold us harmless from any damages, losses, liabilities, costs, or expenses that we suffer or incur due to or in connection with any Prohibited Action carried out by you or that you have authorized.

12.3 You agree to promptly notify us upon becoming aware of any Prohibited Activity being carried out. You shall provide us with reasonable assistance in all such matters.

12.4 You must ensure that all information you provide via our website or in connection with our website or products: (a) Is true, accurate, current, complete, and not misleading; (b) Complies with all applicable laws and regulations; (c) Does not violate anyone’s privacy, data protection, confidentiality, intellectual property, or other rights; and (d) Is not offensive, abusive, pornographic, defamatory, unreliable, misleading, unlawful, or otherwise objectionable.

12.5 You must promptly provide us with any documents or other information we request to verify your identity. You must promptly update any information you provide to ensure that it remains complete and accurate.

12.6 You must comply with all applicable laws governing use of the website, and it is solely your responsibility to ensure compliance regardless of your place of residence, the location from which you access the website, or otherwise.

12.7 Please email us if you become aware of any material or activity on our website that does not comply with these terms.
Links to the Website

13.1 Links from our website to other websites and resources provided by third parties are for informational purposes only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them.

13.2 You acknowledge and agree that we have no control over the contents of those websites or resources.

13.3 You may link to our homepage, provided you do so in a fair and legal way and do not damage our reputation or take advantage of it.

13.4 You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

13.5 You must not establish a link to our website on any website that is not owned by you.

13.6 You must not frame our website on any other website, nor may you create a link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw linking permission without notice.

13.8 The website you are linking from must comply in all respects with the content standards set out in our Acceptable Use policy (see Section 12 above).

13.9 Please contact us for approval before linking to our website in any way not described above.
Intellectual Property Rights

14.1 The code, structure, and organization of the website are protected by intellectual property rights.

14.2 We are the owner or licensee of all intellectual property rights on our website and the materials and content published on it. These works are protected by laws and treaties around the world. All such rights are reserved.

14.3 You may only use the website and all its content for your personal, non-commercial use and in accordance with these terms. The website content includes materials related to the products.

14.4 You agree to notify us of any suspected infringement of our intellectual property rights.

14.5 You may not use our trademarks without our prior written permission, unless they are included in materials you are using under Section 13 (and you reproduce them exactly as shown).
Privacy

15.1 Our Privacy Policy is part of these Terms of Use and forms the basis for your access to and use of our website.

15.2 We use cookies on our website. We also use cookies to track how our customers prefer to use our website. By agreeing to these Terms of Use, you also consent to our use of cookies for this purpose. More information about cookies can be found in our Privacy Policy.

15.3 If you provide us with your personal data, we will process it from time to time according to your instructions and take appropriate security measures to protect that personal data from unauthorized and unlawful processing and accidental loss, destruction, or damage.

15.4 Unless specific safeguards are appropriate or otherwise agreed in writing, information and documents generated in connection with the sale of products may be exchanged between us and, in particular, such information and documents may be available in electronic form to any of our employees, officers, advisors, or agents.
Viruses

16.1 We do not guarantee that our website is secure or free from bugs or viruses.

16.2 You are responsible for configuring your information technology, computer programs, and platform to access our website. You should use your own virus protection software.

16.3 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

16.4 You must not attempt to gain unauthorized access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.

16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

16.6 If we determine that you have breached the provisions of this section 16, your right to use our website will cease immediately. We may report any such breach to the relevant law enforcement authorities and cooperate with those authorities as required by applicable law.
Liability

17.1 Subject to section 17.13, we shall not be liable, to the extent permitted by law, for any losses suffered by you or others resulting from: (a) Third-party or user-generated content; (b) Our content, including its accuracy, completeness, or timeliness; (c) The products, including quality, images, descriptions, specifications, and their suitability for a specific purpose; (d) Reliance on any information in these terms or on our website or on any features provided under these terms or on our website; (e) Inability to access the website or any part of it, or if access is unavailable or partially or incorrectly functioning at any time; (f) Any failure or delay in fulfilling our obligations, regardless of whether we inform you, to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including communication failures, power outages, terrorist attacks, fuel shortages, bad weather, computer malfunctions, supplier delivery issues, labor disputes, and staff absences due to illness or injury. The deadline for fulfilling obligations affected by such circumstances will be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort—including negligence—breach of statutory duty, or otherwise) for any loss of profit, business opportunity, goodwill, savings, or benefits, or any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility.

17.3 Our liability arising directly or indirectly from these terms (including your purchase of products under these terms) or not otherwise expressly excluded under these terms shall be limited to the greater of USD 1,000 or five times the price you paid for the products giving rise to the liability. This limit is reduced by any amount still owed to us.

17.4 Any claim for breach of contract, tort (including negligence), or breach of a statutory duty must be brought within 12 months from the date the cause of action arose.

Indemnification

18.1 You shall fully defend and indemnify the indemnified parties upon request against all claims, costs, and losses of any kind suffered or incurred by the indemnified parties arising out of or related to: (a) A material breach by you of the provisions of these terms; (b) Fraud, negligence, misconduct, or gross negligence in the performance of your obligations under these terms; and (c) Your use of our website.

18.2 We are entitled to recover from you any reasonable costs incurred in relation to a claim subject to indemnification, and all such costs shall be payable upon request.
Force Majeure

19.1 If a force majeure event lasts longer than one week, we may immediately terminate the agreement by written notice and without further liability other than to refund any payments made for undelivered products.

19.2 We reserve the right, at our sole discretion, to determine how to handle a force majeure event in order to fully meet our obligations under these terms.
Changes to the Terms

20.1 We may modify these terms from time to time. We will inform you in advance of any significant changes that we believe may be to your disadvantage. We will notify you of any changes to these terms. The current terms will apply to your use of our website and any products offered through our website.

20.2 If you do not agree to the revised terms, you must stop using our website or purchasing our products.

20.3 If you have given your express consent to these terms, we will request your express consent to any modifications before you make another purchase after the changes take effect. If you do not provide such consent within the specified timeframe, you must stop using our website or purchasing our products.
Your Breach

21.1 Without prejudice to our other rights under these terms, if you breach these terms in any way or if we reasonably suspect that you have breached these terms in any way, we may: (a) Send you one or more formal warnings; (b) Temporarily block your access to our website; (c) Suspend processing of an order; (d) Refuse any payment from you; (e) Permanently deny you access to our website; (f) Block computers using your IP address from accessing our website; (g) Contact your internet service provider and request that they block your access to our website; or (h) Take legal action against you, whether for breach of contract or otherwise.

21.2 If we temporarily block your access to our website or a part of our website, you must not take any action to circumvent such blocking.
Termination and Suspension

22.1 You may terminate your use of the website at any time.

22.2 We may suspend the provision of the website at any time, with or without cause, and with or without notice.

22.3 Without limiting section 22.2, we may suspend or terminate your use of the website if your use is likely to lead to legal liability or disrupt other users' experience of the website.

22.4 If we suspend or terminate your access to the website, we will attempt to notify you in advance. However, we may suspend or terminate your access immediately and without notice at our sole discretion.

22.5 We do not guarantee that our website will always be available or that access will be uninterrupted. We may suspend, withdraw, discontinue, or restrict the availability of all or any part of our website for business or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are not entitled to any compensation or other payment due to the termination, suspension, withdrawal, or modification of the website.
Consequences of Termination

23.1 Termination of these terms immediately ends all obligations to provide customer service.

23.2 Under no circumstances are you entitled to compensation from us for loss of rights, goodwill, or any other losses arising from the termination of these terms for any reason.

23.3 Termination of these terms does not affect existing rights and does not affect any provisions in these terms that are intended to survive or come into effect later. Sections 17 (Liability) and 18 (Indemnification) will survive the termination of these terms.
General Provisions

24.1 You may not assign any of your rights under these terms.

24.2 The rights, powers, and remedies provided under these terms (unless expressly stated otherwise) are cumulative and not exclusive of any rights, powers, and remedies provided by law or otherwise.

24.3 We use a third party to host the website.

24.4 If the validity or enforceability of any provision of these terms is in any way limited under applicable law, that provision shall remain valid and enforceable to the extent permitted by law. The invalidity or unenforceability of such a provision shall not affect the validity or enforceability of the remaining provisions.

24.5 Failure or delay in exercising any right, power, or remedy under these terms or by law does not constitute a waiver of such right, power, or remedy. A waiver of a breach of any provision of these terms does not constitute a waiver of any subsequent breach of that provision or any other provision.

24.6 The exercise of the parties’ rights under these terms is not subject to the consent of any third party.

24.7 These terms are for our benefit and your benefit and are not intended to be enforceable by any third party.
Governing Law [Reserved for governing law clause]

26. Definitions

“Order” refers to the order you place via our website to purchase one or more products from us; “Order Confirmation” refers to the email we send you pursuant to Section 4.3 above to confirm your order; “Payment Processor” refers to any third-party payment processor we use; “Product” refers to a product offered on our website; “Website” refers to the website; “Website Infrastructure” refers to all our systems (including code) that enable, provide, or describe the website.

26.2 References to “sections” refer to sections of these Terms and Conditions.

26.3 Headings are for convenience only and do not affect the interpretation or structure of these Terms and Conditions.

26.4 Words in the singular include the plural and vice versa. Words denoting gender include all genders, and references to persons include individuals, corporations, entities, firms, or partnerships.

Please email us if you have any questions or concerns regarding these Terms and Conditions, the website, or the products.