Privacy Policy

Statement on the Collection of Personal Data

This Personal Information Collection Statement (“PICS”) is intended to inform you, in accordance with data protection (privacy) regulations, about:

The purpose for which we use the personal data collected from you when you use this website (“the Website”) or purchase products sold via this Website (“the Products”);
To whom your personal data may be disclosed; and
How you can make inquiries to access or correct your data.

We may revise this PICS by making changes on this page. You should check this page periodically to stay updated on any changes.

1. User Data

1.1 “We”, “us”, or “our” refers to the data controller.

2. Data Subjects

This PICS applies to personal data from (“you” or “your”):

(a) Visitors – Individuals who visit our website
(b) Users – Individuals who purchase, request, or receive products
(c) Contacts – Individuals who contact us via the website, email, or other means

3. What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

From Visitors:

IP address or other unique device identifiers *

From Users:

Username
Account password
Full name *
Email address *
Billing address *
Shipping address *
Payment information *
Phone number

From Contacts:

Full name *
Email address *
Any other personal data you provide

(*) Denotes mandatory personal data.

3.2 If you do not provide the required personal data, we may be unable to provide access to the website, deliver products, or respond to your inquiries.

4. Purpose and Use

4.1 We may use your personal data for the following purposes:

To provide products and services, including:
- Managing and fulfilling your orders
- Creating/updating your registered account
- Processing billing and payments
Monitoring and analyzing website use and generating statistics
Personalizing your experience and identifying preferences
Improving the website and products based on feedback and behavior
Research and development, including testing and analytics (e.g. machine learning)
Customer service, support, and responding to inquiries
Non-marketing communications related to your orders
Security, fraud prevention, and regulatory compliance
Direct marketing (with consent)
Other purposes related to the above

4.2 Personal data will not be used for other purposes unless:

You have given explicit consent
The purpose is directly related to the original purpose
It is allowed under applicable laws

5. Disclosure of Personal Data

We may disclose your data to:

Our employees and officers
Our affiliates and their employees
Shopify Inc., who hosts and manages our site
PayPal Holdings Inc., and other payment processors
Product suppliers, for delivery purposes
Service providers such as:
- Admin and IT services
- Software, analytics, cloud, and data entry providers
- Credit reference agencies
Insurers and bankers
Legal, financial, and accounting advisors
Government or regulatory authorities as required
Third parties involved in business transactions (e.g. mergers, acquisitions)

5.2 If you make payments through a third-party processor, you are bound by their terms and privacy policy.

5.3 We ensure confidentiality by including appropriate clauses in our third-party agreements.

5.4 We may disclose data to others not listed here with your prior consent.

6. Cookies

6.1 Our cookie policy is part of this privacy policy.

6.2 A cookie is a small data file sent to your device when you visit our site.

6.3 We use cookies to:

Ensure technical functionality and display
Remember preferences (e.g. username, language)
Analyze navigation and improve design
Track behavior and personalize offerings

6.4 We use:

Session cookies (active only during the visit)
Persistent cookies (remain after browser is closed)

6.5 Types of cookies:

Essential cookies – For basic site functions
Functional cookies – To remember choices and personalize features
Performance cookies – To collect usage data and improve site

6.6 A limited number of third-party cookies may be used (see our cookie policy).

6.7 By continuing to use our site, you consent to our cookie use unless you opt out.

6.8 You can disable cookies via your browser settings. Instructions can be found in the "Options" or "Settings" menu, or under "Help" in your browser.

6.9 Cookies are stored only for as long as needed for their function.

7. Retention

7.1 We retain your data only as long as necessary to fulfill its purpose or legal obligations.

7.2 Once the retention period ends, your data will be securely deleted.

8. Access and Correction

8.1 Under the PDPO, you have the right to:

Request a copy of your data (unless exempt)
Request corrections if your data is inaccurate (unless the correction is unjustified or the data is deemed correct)

8.2 To request access or correction, please contact us.

8.3 We reserve the right to charge a reasonable fee for processing these requests.

9. Direct Marketing

9.1 We may use your data for direct marketing purposes.

9.2 Types of data used:
☐ Full name
☐ Email address
☐ I do not object to the use of this data for direct marketing
☐ I object to the use of this data for direct marketing

9.3 Marketing activities may include:

☐ Product updates and promotions
☐ Website or product news
☐ Holiday greetings
☐ I do not object to receiving this marketing
☐ I opt out of receiving selected types of marketing

9.4 We will not use your data for marketing unless you have given explicit consent.

9.5 If consent is given, your data may be shared with third parties for marketing purposes as described in Section 5.1.

9.6 You can opt out at any time by:

Emailing us, or
Responding to any marketing message with “Unsubscribe” in the subject line.